Gold Filled

5% 14kt gold bonded to 95% metal alloy (jewelry brass). Highest grade metal in the market and closest to solid without the price tag. Worry and hassle free. Hypoallergenic and water friendly to add.

Sterling Silver

92.5% silver mixed with 7.5% metal alloy. Hypoallergenic and water friendly to add.

Vermeil / Gold Plated over Sterling Silver

Gold that is bonded Sterling Silver. It can only be called Vermeil (Pronounced: ver-may) when it is .925 Sterling Silver base/core. Hypoallergenic and water friendly to add.

Production & Fulfillment

Please allow up 7 business days (Mondays to Fridays) to fulfill your order. During peak season, high sales volume and holidays, do allow up to 2-4 weeks. We process our orders accordingly oldest to newest. Majority of our styles are made to order, if we do not have the immediate styles in backstock that is ready to ship. This does not include shipping time frame. Please factor this in when you're placing an order for gift and have a specific deadline is needed.

Shipping

We offer a flat rate of $10 USPS First Class (3 - 5 business days) shipping on domestic orders, we do have a tier shipping rate of $15 USPS Priority (1-3 business days) shipping and a $25 flat rate shipping charge on all International orders.

More information about Shipping

Returns

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. The 14 days starts from the date of delivery.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Only regular full priced items may be returned, unfortunately sale or promotional discounted items (including promotional codes) cannot be returned. Trade show items are discounted from the retail price thus being categorized as a sale item.

To complete your return, we require a receipt or proof of purchase.

Exchanges

Items purchased at full priced can be exchanged for any other item or a store credit issued.

Order Cancellation

You have an one hour time frame window after placing your order to cancel or void your order. Due to majority of jewelry is made to order, we have to fulfill orders as they come in the timely manner. We can not stop or pause the order once it is already queued into line for production. If you wish to cancel outside of the allowed time slot, only a store credit is offered for the order. To request an order cancellation request, please send us an email to info@thesisofalexandria.com.

Final Sale Items 

Items that are non-jewelry in category such as; gift cards, greeting cards, jewelry storage, artisanal candles or scents are final sale. No exchanges or returns will be accepted. We take the time to highly curate and edit our third party merchandise through designers and crafters we love. 

More Information about Return & Exchange